After we finished dealing with Immigration and Customs and baggage and we had Fantastic problems discovering the 1 AA Client Service person who was really hard to handle with regard to the preparations for your evening and subsequent morning. We uncovered that there were no hotel rooms out there. At 11.45 pm he finally gave us a voucher with the 9AM flight the next morning in addition to a $twelve voucher for meals.
my grand mother take a flight from Ecuador two/eighteen/16 (halt in Miami)in path to The big apple,when she was ready to obtain her baggage what a surprise she acquired!!her baggage was broken and any individual inside of steal some fantastic which was inside,also the zipper was violated(broken)she lost in products that she provide it to my family Using the Price tag about $350 when she informed what takes place in AA counter in JFK NY they presented to replaced her brand new luggage having an employed and outdated just one that appears like they get in the rubbish!!.also they claimed that to maintenance can take about four months!
por favor deseo saber desde colombia que puedo hacer para dar soluciodesde a un cambio de nombre de un tiquete para EEUU
Right after this communication, I´ve made an effort to cancel our flight (needless to say I didn´t desire to fly In this particular airplane anymore), even so the attendant company brusquely warned us that When the aircraft was fixed, our baggage would go Together with the aircraft! Even when I questioned For additional of 3 occasions to obtain my luggage. Immediately after +/- three hours, In spite of a lot of individuals scared and apprehensive the aircraft left towards Miami. As All people from the plane dropped the connection that might take place at 21: 30h, AA educated us that we would be reallocated in the subsequent and last flight of the day, at midnight. Offered The shortage of House we face in the initial flight (from São Paulo), we experienced managed to ebook the seat twenty, which there are no chair in front of us, so a bit more Place to the legs. Which fell down as a consequence of these problems with the delay. Arriving with the airport, they created us run (the dude of AA arrived in a little bit automobile and reported to Every person Hurry up Guys, hurry up) on the plane. After we arrived in the door the supervisor told us that we would need to go different while in the airplane and that we missing the chair 20. She informed us that she needed to separate Other individuals men and women to to Allow an Grownup with a kid. Funny no?? Exactly what does she required?? My six years previous boy flying by yourself??? I just explained that I needed to fly jointly, it absolutely was our last working day of family vacation. I even settle for to be accommodated on another flight, she just mentioned, no you can fly Within this a person, and once more I heard, your baggage will go on this page this flight. My son understood what was discussed and start to cry for the reason that he didn´t wanted to be separated from certainly one of us.
the AA human being in the AA terminal for being incredibly snide, when in fact I'd done everything in my Management to have for the airplane in a very well timed trend.
What I desire to talk to from American Airlines is could you fellas make sure you waive this price for us. I am aware I referred to as in currently and paid the several, but when you men can make sure you help us out, that may suggest a lot for our spouse and children On this holiday break.
I've generally utilized continental airways and experienced transformed to American but soon after this incident I don’t Feel sick ever fly along with you fellas anymore a cockaroach on a airplain im sure Absolutely everyone on facebook would choose to no concerning this even the news extremely discustin and terrible I believed airplains were being pest contal absolutely free.
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Locate complications making contact with AA reservation by cell phone, its generally fast paced and unachievable to speak to the reservation employees, the moment contacted. Would favor to speak by e-mail, please give me an electronic mail tackle of Ecuador Reservation Office. Numerous thanks.
I can not believe that you board travellers prior to doing all of your checks on the aircraft. Leaving your prospects trapped for more than 2 hrs without to minimal information is whole bullshit. If you are basically the same as each individual airline Within this regard, it’s simply just not appropriate to take care of your customers by doing this.
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I just wanted to express that my expertise with this flight and American Airways personnel was the worst I have at any time had with an airline. The excursion to LAX from TPA was ok apart from flight attendants don’t smile or act like they like their Positions anymore. The return flight was a nightmare. It started off when we been given an e-mail the early morning of our flight stating that we necessary to modify our seats that were Formerly picked. We did just that & checked in on the web. Once we got to your airport our boarding passes nevertheless experienced the old seats which we had to alter in the baggage sign in counter (again staff members were not friendly in the slightest degree).
Ref: Ticket figures 0012320492735/2736. We had to terminate our flight to Puerto Vallarta from Orlando on Sunday, February 7th as a consequence of disease. I realize we will use our tickets inside the calendar year from date of purchase.
I'm able to inform you this, Until There exists some type of compensation coming from the.A., I will never, ever, at any time established foot on an American Airlines flight all over again ! You will discover as well a number of other Airways that can remain on plan.